Credit & Collections

Advanced Credit Management & Collections Automation

Complete credit & collections solution with credit scoring, automated dunning, promise-to-pay tracking, payment plans, collection agency integration, and DSO analytics — optimize cash collection and reduce bad debt.

Accelerate collections: Automate credit checks, enforce credit limits, multi-level dunning, track promises-to-pay, manage payment plans, escalate to agencies, analyze DSO, predict payment behavior — maximize cash flow.

Key Features

• Credit Limit Management: Customer credit limits, credit exposure tracking, automatic holds, credit line reviews.
• Credit Scoring: Automated credit scoring, third-party credit reports (Dun & Bradstreet, Experian), payment behavior analysis.
• Automated Dunning: Multi-level dunning workflows, automated reminders (email, SMS, phone), escalation rules.
• Promise-to-Pay Tracking: PTP capture, PTP follow-up, broken promise alerts, PTP success rate tracking.
• Payment Plan Management: Installment plans, payment scheduling, auto-debit setup, plan compliance monitoring.
• Collection Agency Integration: Agency assignment, commission tracking, recovery tracking, agency performance.
• Customer Risk Assessment: Risk scoring, aging analysis, payment trends, default prediction (ML).
• DSO Tracking: Days sales outstanding, aging buckets, collection effectiveness, cash application time.
• Collection Prioritization: AI-powered prioritization, highest-value accounts, likelihood-to-pay scoring.
• Dispute Management: Dispute logging, resolution workflow, credit memo issuance, dispute analytics.
• Automated Reminders: Pre-due reminders, overdue notices, final notices, legal notices, multi-channel.
• Collection Analytics: Collection dashboard, collector performance, recovery rates, write-off analysis.
• Customer Portal: Self-service payment, invoice viewing, dispute submission, payment history.
• Legal & Write-Off: Legal case management, bad debt write-offs, recovery after write-off.

Use Cases

• B2B distributors with trade credit
• Manufacturing companies with long payment terms
• Service companies with recurring billing
• Wholesale businesses
• Financial services firms

Typical Results

• 40% reduction in DSO
• 90% automated collection rate
• 50% fewer bad debt write-offs
• 35% improvement in cash flow

35+ Languages Supported including Turkish!